Why are banks ‘trying to shapeshift’ into technology companies?

Is the effort to become more technology savvy wasted effort, or can banks still appeal to a fintech-enabled customer? Story by Kevin Moseri.

While ‘Fintech 1.0’ and disruption made banks stop and take notice, ‘Fintech 2.0’ is all about letting banks in and allowing them to have a stake in the space. However, during Fintech 1.0, a lot of banks were forced to make what most in the industry saw as knee-jerk decisions, adopting questionable strategies. Most banks are still following the same strategies.

Quite a few bank CEOs view their banks as ‘tech­nol­ogy com­panies with a bank­ing license’. Yes, it’s not inconceivable that banks have a lot of developers.