Training
cat/capacity-building
Should Digital Financial Services Providers Prioritize Open APIs?
Do open APIs make sense for your company? Which ones? This blog outlines a structured approach, taken by a CGAP partner, which allowed the team to develop a deeper understanding of the API product’s value and requirements and to ultimately get the buy-in it needs to develop and release a successful product.
Access Premium Members Only Content Via Our Member Portal!
The members of the SME Finance Forum now have access to a member-only portal available through our main website!
On that new space, members can explore exclusive content such as event proceedings, webinar write-ups, publications and blogs.
The intranet is the perfect space to explore more in-depth all the knowledge products we have compiled for our members: conference e-book, conference videos and write-ups as well as webinar recordings and presentations.
eLearning: Credit Information Systems Focusing Small and Medium Enterprises
These course is intended to provide SMEs with the knowledge about MSME financing, credit information sharing, the role of credit information service providers, credit Reports, credit Score, and dispute resolution process.
Join More than 11,000 SME Finance Experts on the SME Finance Forum LinkedIn Group
The SME Finance Forum LinkedIn provides an opportunity for financial experts to view the latest news, reports, data and discussions regarding the SME finance field. The group is comprised of more than 11,000 bank executives, investors, advisory service providers and financial technology experts, who share knowledge, spur innovation, and promote the growth of SMEs.
Complementing Finance with Know-How for Women in Business
At the European Bank for Reconstruction and Development (EBRD), we believe that complex inequalities need wide-ranging responses. This is why in 2014, the EBRD launched an ambitious new approach to support the financial and economic inclusion of women.
4 Lessons for Bank Executives from Uber and Amazon on Customer Experience
Businesses such as Amazon and Uber have created successful customer experience models. In this blog, the author shares his common denominators that the financial industry should pay close attention to
1. Be customer experience obsessed.
A study found that 68% of millennials have stopped doing business with a brand due to a single poor customer experience.
SME Finance Forum Immersion Program 2019: DBS Singapore
The SME Finance Forum's Immersion Programs are aimed at providing our members with 1-2 day exposure visits to high performing regional or global financial institutions or fintechs to gather in depth knowledge about an innovative aspect of their operations. The immersion visits will allow members to hear practical first-hand accounts from the host institution about the unique challenges they faced and the motivation and process for change, as well as lessons learnt.
The Challenges and Opportunities of SME Financing in Africa
The London Stock Exchange released a report detailing the issues faced by SMEs and opportunities with financing in Africa.
SMEs account for about 90 percent of Africa’s businesses and the driving force of the continent’s economic development, yet they are still facing financial barriers.
Key challenges SMEs are facing include:
SME-Focused Development Banks: Five Key Missions in a Time of Change
In recent years, there has been a renewed appreciation for the critical role SME-focused development banks play in the economies of many countries. Besides supplying much-needed capital to businesses during times of crisis and recession, development banks are increasingly supporting essential change.