Commercial Bank of Africa: From Corporate Banker to Digital Pioneer
Commercial Bank of Africa (CBA), the largest privately-owned bank in East Africa has transformed its offering in the last six years, acquiring over 26 million customers. As Kenya’s most popular bank, SMEs account for 50 percent CBA’s customers and 30 percent of the bank’s overall revenues.
With three out of every four people employed in Kenya working for SMEs and contributing to 20 percent of Kenya’s gross domestic product (GDP), services the CBA provides are crucial to the sector.