Embracing automation to serve customers efficiently and rejuvenate SME Banking
The SME Finance Forum hosted a two-session webinar series on Digital Banking Solutions. For the first in the series, we examined how financial institutions can connect to fintechs through platforms, realizing the potential of new solutions in SME Finance. In the second webinar in the series, we discussed how banks are embracing automation and other digital innovations such as mining big data, artificial intelligence, and machine learning, to improve core SME lending processes.