Technology Companies

It is important for all stakeholders to take action to deliver the significant benefits of mobile and the internet to women, their families, communities and the economy. Mobile can help empower women, making them more connected, safe and able to access information and services. Closing the mobile gender gap also represents a significant commercial and economic opportunity.

To inform this action, this report presents an update to the findings of previous GSMA research on the mobile gender gap conducted in 2015 and 2018, including:

This report discusses the impact of technological innovation on the financial sector and its implications for supervision. Given the inherent uncertainty related to this impact, this study applies a scenario analytic approach to develop three alternative scenarios for the future. In the first, established financial institutions embrace and successfully exploit innovation, thereby changing the structure of the financial sector relatively little. In the second, the market becomes fragmented as new, specialist players compete effectively with established financial institutions.

SME Finance Forum member, Fidor, announced a new banking chatbot, designed in collaboration with Finn AI, the world’s leading AI-powered conversational banking technology provider.

With this development, Fidor has distinguished themself as one of the first digital banking service providers to embed a virtual assistant within their technology stack. Bank customers will benefit from a market-ready digital bank platform with pre-integrated conversational AI, including deep machine learning capabilities and natural language understanding. 

SME Finance Forum member, Strands, launched a new generation of Engager, an implementation that transforms every interaction into a guided and meaningful conversation, transforming complex data into relevant customer insights and added-value solutions in real time. 

Engager 2.0. offers a novel way to engage with users on a new level –benefiting from AI and ML to effortlessly advise consumers towards their financial goals.

In the fifth edition of the Africa Cyber Security Report themed ‘Demystifying Africa’s Cyber Security Poverty Line’, the authors take a deeper look at the financial limitations impacting many African organizations. They also provide a comprehensive analysis of the top cyber security questions for board members and executives. This report comes at a time when African organizations are grappling with evolutionary changes in their social, technological, economic and regulatory environments.