Reflecting on Forrester Fintech Predictions for 2017 by Strands

By our Member Strands Finance

A new year brings new opportunities for banks facing digital challenges and building next generation digital banking experiences. Advances in fintech technology are paving the way for better, more engaging experiences in 2017 and beyond. A few weeks ago Forrester announced 2017 predictions presented by Dane Anderson, Tim Sheedy, Tom Champion and Zhi-Ying Ng.

While forecasting the future can be a gamble, the first 3 Fintech Predictions summarized below provide an unmissable reflection guide to drive digital banking transformation between now and December.

• Prediction #1: 80% of “digital transformations” will seriously miss the mark
• Prediction #2: Digital transformation will move from experiences to operations
• Prediction #3: Investments in AI will triple as firms work to convert customer data into personalized experiences