A Game No One Wins: Outdated Regulatory Framework for Fintechs
Since he lost his national ID card two days ago, Richard Chang has barely been able to make any transactions with banks. Ranging from foreign currency deposits to money transfer, almost all the services require him to show his ID…and only this single type of identification document is accepted. Getting a replacement can be a hassle. The approval process can take up to 15 business days. And it has to be done in the neighborhood where Richard is originally from. This means that he will have to take multiple flights for several hours to just apply for a replacement ID card.